North Star Leather Co.
Our Guarantee:
North Star Leather's products are guaranteed for as long as you own them. We guarantee all zippers, seams, and hardware. We will pay your postage both ways if the product is defective or needs repair in the first year.Thereafter we request return postage. We do not guarantee wear and tear to the finish: soiling, cuts, scratches etc that happen as you use the item. This is especially true with Rattlesnake skin products; as the skin is much more delicate than cowhide, it can wear more quickly, especially under harsh conditions. If for some reason you have a problem not covered by the above please call 1-800-338-7637.